The Team...

We believe our customers deserve the very best in price, quality and service. That's why we only employ guys and girls who can ensure your experience using Medical Supermarket is the very best it can be. Having started in 2010 with just Nick and Udhi our team has grown rapidly since. Here's a little overview of who does what:

Founders

  • Udhi Silva & Nick Coleman - Directors & Co Founders - together Nick and Udhi manage the business ensuring we deliver the very best price, quality and service each and every time. We started the company in 2010 with a credit card, yellow pages and a dusty laptop, eager to help the NHS save money. Over a 6 month period we met over 250 Practice Managers and armed with your advice and support we built Medical Supermarket. It's designed to give you everything you need in one place so you can save money and spend more time on the things that matter, your patients/residents and staff. We are a small company but we love what we do and we are always willing to learn. Udhi has a gorgeous young daughter named Claudia and new son Bertie. Nick has an equally amazing puppy named Fudge (which you can see a link to at the bottom of this page!)

Customer Loyalty & Key Accounts

  • Amanda - Customer Loyalty Manager - Amanda is responsible for ensuring the smooth running of the most important part of our business, customer loyalty. Her team are on hand to help you with whatever you need, whenever you need it. If your product hasn't arrived, she makes sure the supplier regrets it. She has a Cat named Eddie and an obsession with Buffy the Vampire Slayer
  • Lauren - Customer Loyalty Advisor - Lauren joined the team as part of our Apprenticeship Scheme, she is a real live wire and keeps us all on our toes with her quick fire wit! She also keeps us hydrated with tea & coffee as well as a mean hot chocolate.
  • Hannah- Key Accounts Manager  - Hannah has a wealth of customer service experience as a former loyalty lady. She is passionate about going the extra mile and empowered to do what is right and fair for our customers.​ She's always up for a cheeky Nandos which is of course accompanied by a glass of prosecco, wine or gin.

Personal Account Managers


  • Asanka and Seb - We are proud to employ a dedicated team of the personal account managers, which means if you need something, or you have a problem we are only a phone, fax or email away. Our Personal Account Team spend all of their time working with their customers to further reduce their spend and iron out any issues that may occur. We're not perfect but we make sure that we do everything we can to make our customers jobs that little bit easier. Their primary role is to ensure our customers get the very best out of us and continue to save money on everything they buy. 

Pharmacy & International Sales (Pictures to follow... feeling a little camera shy)

  • Katie - Pharmacy & International Sales Executive - Katie began with the team as our Operations Administrator and has evolved to take up a brand new position in the company dealing with our in house pharmacy supplies as well as our requests from international customers. When she's not 'rocking all over the world', from the comfort of her desk, she is busy being a wonderful mummy to her little boy as well as offering the team a little extra TLC when needed.

Finance (Pictures to follow... feeling a little camera shy)

  • Malcolm - Financial Controller - Malcolm has a wealth of finance experience and has been brought on to ensure we have full control over our costs. Malcolm is our in house quiz master, whenever we have a spare moment he loves testing our general knowledge. He also uses his expertise to teach the future generations about how to spend their pennies wisely.
  • Alex - Accounts Assistant - Alex is one of our latest recruits and when he's not working for us he can be found cutting shapes on the dance floor showing everyone just how its done.

Operations and Buying

  • Lloyd - Operations Manager - having joined us in Sales, Lloyd quickly showed us that he has a keen eye for a deal and knows what our customers deserve from our suppliers. Lloyd has therefore tackled the important role as Operations Manager and single handedly built and set up our warehouse. If there's something you can't find on the site, Lloyd's team will source it for you. He loves a bargain and can't resist a deal on oversized cuddly teddy bears
  • Dhanesh- Operations Co-Ordinator - Dhanesh is a lean mean fighting machine, he battles with suppliers to ensure that the products are with us ready to be despatched to you our lovely customers as well as helping Lloyd undercover every saving possible so we can pass them on. In his spare time he uses his focus and determination to get shredded in the gym.
  • Dan - Warehouse and Transport Supervisor. A joke a day keeps the doctor away. He loves keeping the warehouse working spick and span and throws in some of the worst jokes you've heard. Look out for him in the new series of Hunted!
  • Mike & Matt - Warehouse Operators. These guys work non stop to make sure your order gets out to you the next day looking gorgeous. If you're lucky you may also find little treat in your parcel too. Give them a Rustler Burger and a packet of Chewits and they'll work twice as fast. 
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We're chuffed to say that we have helped our customers save... £7,265,545.77 so they can reinvest that back into front line patient care.



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