Surgery: Clifton House Medical Centre
Contact Name: Julia Smith – Practice Manager
Saving: 34%
"I have recently carried out a complete overhaul on our suppliers, for stationery & clinical supplies and have to say that since we made the switch to Medical Supermarket we have literally saved £ss. I was amazed at the prices on offer. We now pay a fraction of the original cost for such as Office Depot and other main branded products! The staff provides excellent customer service. If you need help, they call you and are straight on the problem, always finding you better discounts. I now use Medical Supermarket for all our business needs. Well done folks on providing such a great tailored service" Julia Smith
Background...
Medical Supermarket visited the Clifton House Medical Centre to understand the customers buying habits including: how the orders are placed, the importance placed on branded products, the volume of orders and types of products purchased. Armed with this information and a selection of invoices, Medical Supermarket completed a full tender analysis to determine the savings opportunity available to the surgery. Medical Supermarket reviewed over 100 lines and compared like for like products and services. Within 5 working days, Medical Supermarket was available to present a saving of 34% across a range of categories including; stationery, housekeeping, medical supplies and pharmacY.
Implementation…
On approval of the savings, Medical Supermarket allocated each order placer within the surgery a user name and password. Telephone training sessions were then undertaken with these members of staff so they were familiar with the ways they can order. These sessions were also used to introduce the staff to their day to day contact. One member of staff preferred to order by fax, so Medical Supermarket designed a unique order form for her so that she could tick the quantity of the products she required and fax it to us instead.
Result…
The surgery now purchases all consumables from Medical Supermarket ensuring they save money across all categories as well as reducing the time they spend on ordering and processing invoices. As this surgery has used Medical Supermarket exclusively, they have been awarded with free delivery for every single order.
If you think your surgery could do with a similar saving, please get in touch today on 0844 824 8188
Contact Name: Julia Smith – Practice Manager
Saving: 34%
"I have recently carried out a complete overhaul on our suppliers, for stationery & clinical supplies and have to say that since we made the switch to Medical Supermarket we have literally saved £ss. I was amazed at the prices on offer. We now pay a fraction of the original cost for such as Office Depot and other main branded products! The staff provides excellent customer service. If you need help, they call you and are straight on the problem, always finding you better discounts. I now use Medical Supermarket for all our business needs. Well done folks on providing such a great tailored service" Julia Smith
Background...
Medical Supermarket visited the Clifton House Medical Centre to understand the customers buying habits including: how the orders are placed, the importance placed on branded products, the volume of orders and types of products purchased. Armed with this information and a selection of invoices, Medical Supermarket completed a full tender analysis to determine the savings opportunity available to the surgery. Medical Supermarket reviewed over 100 lines and compared like for like products and services. Within 5 working days, Medical Supermarket was available to present a saving of 34% across a range of categories including; stationery, housekeeping, medical supplies and pharmacY.
Implementation…
On approval of the savings, Medical Supermarket allocated each order placer within the surgery a user name and password. Telephone training sessions were then undertaken with these members of staff so they were familiar with the ways they can order. These sessions were also used to introduce the staff to their day to day contact. One member of staff preferred to order by fax, so Medical Supermarket designed a unique order form for her so that she could tick the quantity of the products she required and fax it to us instead.
Result…
The surgery now purchases all consumables from Medical Supermarket ensuring they save money across all categories as well as reducing the time they spend on ordering and processing invoices. As this surgery has used Medical Supermarket exclusively, they have been awarded with free delivery for every single order.
If you think your surgery could do with a similar saving, please get in touch today on 0844 824 8188
