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About Us

Welcome to your Medical Supermarket

The online healthcare supplier built for GP surgeries and care homes

Launched in 2011, Medical Supermarket has quickly become an established online healthcare supplier specialising in GP Surgery & Care Home supplies.

We believe that delivering quality products, services and solutions to our healthcare customers is an essential building block that will support our National Health Service & social care to continuously develop.

Providing a tailored online portal enables us to deliver an easy & reliable purchasing process that is centred around our customers, supported by our outstanding level of service and expert knowledge. To see what our customers are saying about us check out our reviews on Reviews.io.

As a trusted supplier, we only partner with market leading specialist manufacturers like Seca, Opticlar & A&D Medical to name a few, with a reputation that your patients, residents, nurses, carers and doctors can depend on.

2011Supplying UK healthcare since
4pmOrder cut-off for next-day delivery
1000sNHS GP surgeries, hospitals and care homes supplied
FREEAccount with access to our full range and discounts
What drives us

Our purpose, mission and vision

Our brand purpose

To ensure our customers have easy access to quality, competitive products & services that enable them to deliver world class care.

Our mission

To provide an online medical supermarket making purchasing quality healthcare products & services easy for primary and social care.

Our vision

To be recognised as the UK's most customer centred online distributor dedicated to providing quality products & services at competitive prices, supporting the healthcare sector.

Why partner with us?

Service, a portal built around you, and the range to match

Outstanding service

Real people who know your account, quick answers and problems sorted fast.

Bespoke portal

Favourites, budgets, spend reports and easy reorders, set up the way your team works.

Extensive range

Medical, pharmacy, janitorial and stationery supplies from trusted brands, all in one place.

Meet the team

The people behind your next delivery

We believe our customers deserve the very best in price, quality and service. That’s why we only employ people who can make sure your experience of Medical Supermarket is the very best it can be.

Our founders and directors

Founded in 2010 to help the NHS spend smarter.

Medical Supermarket was founded by Udhi Silva and Nick Coleman with one aim: to help healthcare providers save time and money on the products they buy every day. Before launching, they met more than 250 practice managers to understand what mattered most. The answer was clear – one trusted supplier, fair and transparent pricing, and more time to focus on patients.

Those principles still guide everything we do.

Udhi Silva, co-founder of Medical Supermarket

Udhi Silva

Co-founder
Nick Coleman, co-founder of Medical Supermarket

Nick Coleman

Co-founder
Lloyd Wilcox, Managing Director of Medical Supermarket

Lloyd Wilcox

Managing Director

Leadership

Carol Francis

Carol Francis

Head of Sales
Amanda

Amanda

Customer Care Manager
Alex

Alex

Finance & Operations Manager
Best Small Business in Buckinghamshire 2015Best Business Leader in Buckinghamshire 2015Haines Watts Young Entrepreneur of the Year, Thames Valley 2015Best Customer Service in Buckinghamshire 2014Direct Commerce Best Healthcare Business 2016
Trusted brands

We stock the names healthcare relies on

Products from trusted brands, ensuring that you have access to the latest advancements in healthcare.

Welch Allyn
seca
ZOLL
Sunflower Medical
Our values

The core of our business

Our values drive and govern everything we do.

Be different

Think differently, constantly innovate, act with pace and learn from our mistakes.

Be trustworthy

Act with integrity. Be honest, consistent and fair.

Be smart

Act commercially. We are a business; we need to be sustainable & profitable.

Be amazing

Deliver outstanding service. Go the extra mile, treat our customers how we would want to be treated.

Be human

Be ourselves. Have fun, enjoy work and life, laugh and smile.

Join our growing community of GP and care home customers

Outstanding service, a customisable portal and an extensive in-stock range. Shop now for all your medical supply needs, or get in touch for help.

Customer reviews

What our customers say

4.8
★★★★★out of 5 from 76 reviews on Reviews.io
★★★★★

“A very good service provider. Supplies are mostly always in stock and they are happy to source items for you. Any issues are handled in a friendly responsive way. Highly recomend. They are my favourite provider”

Karen R. · October 2026 · Reviews.io
★★★★★

“We’ve had an excellent experience using Medical Supermarket, particularly with their price matching… Being able to use a single, reliable supplier has taken away a lot of the day-to-day admin burden.”

Grant A. · May 2026 · Reviews.io
★★★★★

“Every single order dispatched on time with timely updates… Simple to use quick to deliver with no nonsense service at competitive prices.”

Raymond M. · October 2026 · Reviews.io
★★★★★

“Products are of good-quality, great customer service (polite, helpful, fast reacting), flexible on returning items, willing to sourcing new items not in their product range for their customers if requested”

Agnes B. · November 2025 · Reviews.io
★★★★★

“What a helpful, friendly and knowledgeable company. So easy to talk to. So prompt with their replies. Delivery was as promised - next day”

Lorraine · September 2025 · Reviews.io
★★★★★

“We have been ordering our supplies from Medical Supermarket for past few years. Staff and their customer service is amazing. They are very reliable and we never had any problems with the products and delivery.”

Preeti D. · August 2025 · Reviews.io

Real reviews from our customers, quoted in their own words (some shortened). Rating as of October 2026. Read all our reviews on Reviews.io

Free resources

Free help for GP surgeries and care homes

Checklists, logs, calculators and buying guides, all free from the Medical Supermarket team.

Everything your practice needs, delivered tomorrow

Order by 4pm for next-day delivery. Real people on the phone, 9am to 5pm.

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