Surgery: Batheaston Medical Centre
Contact Name: Heather Du Plessis – Practice Manager
Saving: 26%
"Since moving to Medical Supermarket our Practice has saved both time and money. We now have a one-stop, easy access procurement system via both internet and telephone and a vast reduction in numbers of invoices and payments. Cost comparisons are good and we have found that staff at the Company are always willing to go the extra mile in seeking best deals on any new purchase needs we identify. Currently we order consumables, stationery, equipment, utilities and insurance all at one place. All have been delivered on time, with most routine items ordered before 12 noon arriving the next day. We are very happy indeed with the current service” Heather Du Plessis
Background...
Medical Supermarket visited the Batheaston Medical Centre to understand the customer’s buying habits including: how the orders are placed, the importance placed on branded products, the volume of orders and types of products purchased. Armed with this information and a selection of invoices, Medical Supermarket completed a full tender analysis to determine the savings opportunity available to the surgery. Medical Supermarket reviewed over 100 lines and compared like for like products and services. Within 5 working days, Medical Supermarket was available to present a saving of 26% across a range of categories including; stationery, housekeeping, medical supplies and pharmacy.
Implementation…
On approval of the savings, Medical Supermarket allocated each order placer within the surgery a user name and password. Telephone training sessions were then undertaken with these members of staff so they were familiar with the ways they can order. These sessions were also used to introduce the staff to their day to day contact. One member of staff preferred to order by fax, so Medical Supermarket designed a unique order form for her so that she could tick the quantity of the products she required and fax it to us instead.
Result…
The surgery now purchases all consumables from Medical Supermarket ensuring they save money across all categories as well as reducing the time they spend on ordering
If you think your surgery could do with a similar saving, please get in touch today on 0844 824 8188
Contact Name: Heather Du Plessis – Practice Manager
Saving: 26%
"Since moving to Medical Supermarket our Practice has saved both time and money. We now have a one-stop, easy access procurement system via both internet and telephone and a vast reduction in numbers of invoices and payments. Cost comparisons are good and we have found that staff at the Company are always willing to go the extra mile in seeking best deals on any new purchase needs we identify. Currently we order consumables, stationery, equipment, utilities and insurance all at one place. All have been delivered on time, with most routine items ordered before 12 noon arriving the next day. We are very happy indeed with the current service” Heather Du Plessis
Background...
Medical Supermarket visited the Batheaston Medical Centre to understand the customer’s buying habits including: how the orders are placed, the importance placed on branded products, the volume of orders and types of products purchased. Armed with this information and a selection of invoices, Medical Supermarket completed a full tender analysis to determine the savings opportunity available to the surgery. Medical Supermarket reviewed over 100 lines and compared like for like products and services. Within 5 working days, Medical Supermarket was available to present a saving of 26% across a range of categories including; stationery, housekeeping, medical supplies and pharmacy.
Implementation…
On approval of the savings, Medical Supermarket allocated each order placer within the surgery a user name and password. Telephone training sessions were then undertaken with these members of staff so they were familiar with the ways they can order. These sessions were also used to introduce the staff to their day to day contact. One member of staff preferred to order by fax, so Medical Supermarket designed a unique order form for her so that she could tick the quantity of the products she required and fax it to us instead.
Result…
The surgery now purchases all consumables from Medical Supermarket ensuring they save money across all categories as well as reducing the time they spend on ordering
If you think your surgery could do with a similar saving, please get in touch today on 0844 824 8188
